QUT Social Media Research Group https://socialmedia.qut.edu.au Mon, 03 Aug 2020 03:59:22 +0000 en-US hourly 1 https://wordpress.org/?v=6.7.2 More ‘Fake News’ Research, and a PhD Opportunity! https://socialmedia.qut.edu.au/2020/08/03/more-fake-news-research-and-a-phd-opportunity/ https://socialmedia.qut.edu.au/2020/08/03/more-fake-news-research-and-a-phd-opportunity/#respond Mon, 03 Aug 2020 03:59:10 +0000 https://socialmedia.qut.edu.au/?p=1170 For those of you who have access to Australian television, this is an advance warning that the research on coronavirus-related mis- and disinformation that my colleagues and I at the QUT Digital Media Research Centre have conducted during the first half of this year will be featured prominently in tonight’s episode of the ABC’s investigative journalism programme Four Corners, which focusses on 5G conspiracy theories. A preview is below, and I hope that the full programme may also become available without geoblocking on ABC iView or the Four Corners Facebook page. The accompanying ABC News article has further information, too.

Related to this work, and the ARC Discovery research project that supports it, we are now also calling for expressions of interest in a three-year PhD scholarship on mis- and disinformation in social media, which will commence in early 2021. Please get in touch with me if you’re interested in the scholarship:

PhD Scholarship: ARC Discovery project on Mis- and Disinformation in Social Media (PhD commencing 2021)

The QUT Digital Media Research Centre is offering a three-year PhD scholarship associated with a major ARC Discovery research project on mis- and disinformation in social media. Working with DMRC research leaders Axel Bruns, Stephen Harrington, and Dan Angus, and collaborating with Scott Wright (Monash University, Melbourne), Jenny Stromer-Galley (Syracuse University, USA), and Karin Wahl-Jorgensen (Cardiff University, UK), the PhD researcher will use qualitative and quantitative analytics methods to investigate the dissemination patterns and processes for mis- and disinformation.

Ideally, the PhD researcher should be equally familiar with qualitative, close reading as well as quantitative, computational research methods. They will draw on the state-of-the-art social media analytics approaches to examine the role of specific individual, institutional, and automated actors in promoting or preventing the distribution of suspected ‘fake news’ content across Australian social media networks. Building on this work, they will develop a number of the case studies of the trajectories of specific stories across the media ecosystem, drawing crucially on issue mapping methods to produce a forensic analysis of how particular stories are disseminated by a combination of fringe outlets, social media platforms and their users, and potentially also by mainstream media publications.

Interested candidates should first contact Prof. Axel Bruns (a.bruns@qut.edu.au). You will then be asked to complete the DMRC EOI form (https://research.qut.edu.au/dmrc/dmrc-eois-2020-annual-scholarship-round/), by 31 August. We will assess your eligibility for PhD study, and work with you to develop a formal PhD application to QUT’s scholarship applications system, by 30 October. The PhD itself will commence in early 2021. International applicants are welcome.

The DMRC is a global leader in digital humanities and social science research with a focus on communication, media, and the law. It is one of Australia’s top organisations for media and communication research, areas in which QUT has achieved the highest possible rankings in ERA, the national research quality assessment exercise. Our research programs investigate the digital transformation of media industries, the challenges of digital inclusion and governance, the growing role of AI and automation in the information environment, and the role of social media in public communication. The DMRC has access to cutting-edge research infrastructure and capabilities in computational methods for the study of communication and society. We actively engage with industry and academic partners in Australia, Europe, Asia, the US, and South America; and we are especially proud of the dynamic and supportive research training environment we provide to our many local and international graduate students.

]]>
https://socialmedia.qut.edu.au/2020/08/03/more-fake-news-research-and-a-phd-opportunity/feed/ 0
‘Like a Virus’ – Disinformation in the Age of COVID-19 https://socialmedia.qut.edu.au/2020/05/19/like-a-virus-disinformation-in-the-age-of-covid-19/ https://socialmedia.qut.edu.au/2020/05/19/like-a-virus-disinformation-in-the-age-of-covid-19/#respond Mon, 18 May 2020 23:07:25 +0000 https://socialmedia.qut.edu.au/?p=1132 QUT DMRC social media researchers Dr Tim Graham and Prof. Axel Bruns participated in Essential Media’s Australia at Home online seminar series on 23 April, presenting early results from collaborative research in partnership with the Australia Institute’s Centre for Responsible Technology to a Zoom audience of more than 200 participants.

Also involving Assoc. Prof. Dan Angus and Dr Tobias Keller, the team is currently investigating the origins and spread of major conspiracy theories associated with the COVID-19 crisis across various social media platforms. Such conspiracy theories include false stories about coronavirus as a bioweapon created either in a Wuhan lab or by researchers associated with the Gates Foundation, and about connections between coronavirus and the roll-out of 5G mobile telephony technology.

Early results from this research point to the presence of a small but sustained coordinated effort by a network of Twitter accounts that pushed the bioweapon conspiracy story; such accounts were often associated with fringe political perspectives especially in the United States. Further, the research indicates that these conspiracy theories typically spread beyond the fringes of public discussion only once they are picked up and amplified by tabloid media exploiting them as clickbait, or by celebrities from the fields of music, movies, and sports who share them with their substantial social media audiences.

The research, which will be presented in extended form in a report for the Centre for Responsible Technology and subsequent scholarly publications, points to important inflection points in the trajectory of conspiracy theories from the fringes to the mainstream, and highlights a need both for further platform intervention against coordinated inauthentic behaviour and for the development of greater digital literacies not least also amongst influential social media users.

]]>
https://socialmedia.qut.edu.au/2020/05/19/like-a-virus-disinformation-in-the-age-of-covid-19/feed/ 0
(Re-) Introducing the Australian Twitter News Index https://socialmedia.qut.edu.au/2020/03/17/atnix/ https://socialmedia.qut.edu.au/2020/03/17/atnix/#respond Tue, 17 Mar 2020 05:00:13 +0000 https://socialmedia.qut.edu.au/?p=1129 The Australian Twitter News Index (ATNIX) is a long-term project in the QUT Digital Media Research Centre that has gathered data on Australian news sharing on Twitter since mid-2012. ATNIX tracks the sharing of links to some 35 Australian news outlets on Twitter on a continuous basis. It has documented the overall stability of Australian Twitter users’ preferences for specific news sources (especially ABC News and the Sydney Morning Herald), tested the overlap in content-sharing audiences between news outlets with different editorial and ideological orientations, and reported on the most popular news stories during specific timeframes.

In early 2020, we substantially updated the underlying ATNIX architecture. Most importantly, we now reduce the various URLs that may lead to the same story to a single canonical URL, in order to arrive at a reliable count for how often a story has been shared (rather than just how often a particular URL variation has been shared). This has become necessary because many news sites incorporate part of the story headline into its URL – but headlines may change after publication, and so multiple different URLs may point to the same story in the end.

ATNIX tracks the sharing of stories from most major Australian news outlets – from ABC News to New Matilda and beyond. We exclude international outlets with an Australian presence (such as The Guardian Australia or Mail Online Australia), because the majority of their content originates from outside of Australia, but we continue to include The Conversation because it remains Australian-based and sources a substantial amount of its content from Australian authors. The data gathered for ATNIX include all tweets, by Australian as well as international Twitter accounts, that link to the domains of these Australian news outlets. From these, we exclude links to their homepages as well as to non-news content.

The ATNIX Twitter account (@_ATNIX_) posts half-daily, daily, and weekly updates on trending Australian news stories, and ATNIX also provides an interactive dashboard with live and historical data on sharing patterns for Australian news, at and above. In earlier years, ATNIX analysis was published in a regular column in The Conversation (https://theconversation.com/columns/axel-bruns-1433).

The Australian Twitter News Index has reported on patterns in the sharing of Australian news content through Twitter for many years; it has documented the overall stability of Australian Twitter users’ preferences for specific news sources (especially ABC News and the Sydney Morning Herald), tested the overlap in content-sharing audiences between news outlets with different editorial and ideological orientations, and reported on the most popular news stories during specific timeframes.

Datasets analogous to ATNIX are also being collected for Germany, the Nordic countries, Spain, and a selection of suspected sources of mis- and disinformation.

Key scholarly discussions of ATNIX and its data can be found in:

Bruns, A. (2016). Big Data Analysis. In T. Witschge, C. W. Anderson, D. Domingo, & A. Hermida (Eds.), The Sage Handbook of Digital Journalism (pp. 509-527). Sage. https://eprints.qut.edu.au/102642/

Bruns, A. (2017). Making Audience Engagement Visible: Publics for Journalism on Social Media Platforms. In B. Franklin & S. A. Eldridge II (Eds.), The Routledge Companion to Digital Journalism Studies (pp. 325-334). Routledge. https://eprints.qut.edu.au/102644/

For further questions about ATNIX and its datasets, please contact the project leader, Prof. Axel Bruns.

]]>
https://socialmedia.qut.edu.au/2020/03/17/atnix/feed/ 0
Some Questions about Filter Bubbles, Polarisation, and the APIcalypse https://socialmedia.qut.edu.au/2019/08/26/some-questions-about-filter-bubbles-polarisation-and-the-apicalypse/ https://socialmedia.qut.edu.au/2019/08/26/some-questions-about-filter-bubbles-polarisation-and-the-apicalypse/#respond Mon, 26 Aug 2019 01:07:15 +0000 https://socialmedia.qut.edu.au/?p=1126

Rafael Grohmann from the Brazilian blog DigiLabour has asked me to answer some questions about my recent work – and especially my new book Are Filter Bubbles Real?, which is out now from Polity –, and the Portuguese version of that interview has just been published. I thought I’d post the English-language answers here, too:

1. Why are the ‘filter bubble’ and ‘echo chamber’ metaphors so dumb?

The first problem is that they are only metaphors: the people who introduced them never bothered to properly define them. This means that these concepts might sound sensible, but that they mean everything and nothing. For example, what does it mean to be inside an filter bubble or echo chamber? Do you need to be completely cut off from the world around you, which seems to be what those metaphors suggest? Only in such extreme cases – which are perhaps similar to being in a cult that has completely disconnected from the rest of society – can the severe negative effects that the supporters of the echo chamber or filter bubble theories imagine actually become reality, because they assume that people in echo chambers or filter bubbles no longer see any content that disagrees with their political worldviews.

Now, such complete disconnection is not entirely impossible, but very difficult to achieve and maintain. And most of the empirical evidence we have points in the opposite direction. In particular, the immense success of extremist political propaganda (including ‘fake news’, another very problematic and poorly defined term) in the US, the UK, parts of Europe, and even in Brazil itself in recent years provides a very strong argument against echo chambers and filter bubbles: if we were all locked away in our own bubbles, disconnected from each other, then such content could not have travelled as far, and could not have affected as many people, as quickly as it appears to have done. Illiberal governments wouldn’t invest significant resources in outfits like the Russian ‘Internet Research Agency’ troll farm if their influence operations were confined to existing ideological bubbles; propaganda depends crucially on the absence of echo chambers and filter bubbles if it seeks to influence more people than those who are already part of a narrow group of hyperpartisans.

Alternatively, if we define echo chambers and filter bubbles much more loosely, in a way that doesn’t require the people inside those bubble to be disconnected from the world of information around them, then the terms become almost useless. With such a weak definition, any community of interest would qualify as an echo chamber or filter bubble: any political party, religious group, football club, or other civic association suddenly is an echo chamber or filter bubble because it enables people with similar interests and perspectives to connect and communicate with each other. But in that case, what’s new? Such groups have always existed in society, and society evolves through the interaction and contest between them – there’s no need to create new and poorly defined metaphors like ‘echo chambers’ and ‘filter bubbles’ to describe this.

Some proponents of these metaphors claim that our new digital and social media have made things worse, though: that they have made it easier for people to create the first, strong type of echo chamber or filter bubble, by disconnecting from the rest of the world. But although this might sound sensible, there is practically no empirical evidence for this: for example, we now know that people who receive news from social media encounter a greater variety of news sources than those who don’t, and that those people who have the strongest and most partisan political views are also among the most active consumers of mainstream media. Even suggestions that platform algorithms are actively pushing people into echo chambers or filter bubbles have been disproven: Google search results, for instance, show very little evidence of personalisation at an individual level.

Part of the reason for this is that – unlike the people who support the echo chamber and filter bubble metaphors – most ordinary people actually don’t care much at all about politics. If there is any personalisation through the algorithms of Google, Facebook, Twitter, or other platforms, it will be based on many personal attributes other than our political interests. As multi-purpose platforms, these digital spaces are predominantly engines of context collapse, where our personal, professional, and political lives intersect and crash into each other and where we encounter a broad and unpredictable mixture of content from a variety of viewpoints. Overall, these platforms enable all of us to find more diverse perspectives, not less.

And this is where these metaphors don’t just become dumb, but downright dangerous: they create the impression, first, that there is a problem, and second, that the problem is caused to a significant extent by the technologies we use. This is an explicitly technologically determinist perspective, ignoring the human element and assuming that we are unable to shape these technologies to our needs. And such views then necessarily also invite technological solutions: if we assume that digital and social media have caused the current problems in society, then we must change the technologies (through technological, regulatory, and legal adjustments) to fix those problems. It’s as if a simple change to the Facebook algorithm would make fascism disappear.

In my view, by contrast, our current problems are social and societal, economic and political, and technology plays only a minor role in them. That’s not to say that they are free of blame – Facebook, Twitter, WhatsApp, and other platforms could certainly do much more to combat hate speech and abuse on their platforms, for example. But if social media and even the Internet itself suddenly disappeared tomorrow, we would still have those same problems in society, and we would be no closer to solving them. The current overly technological focus of our public debates – our tendency to blame social media for all our problems – obscures this fact, and prevents us from addressing the real issues.

2. Polarisation is a political fact, not a technological one. How do you understand political and societal polarisation today?

To me, this is the real question, and one which has not yet been researched enough. The fundamental problem is not echo chambers and filter bubbles: it is perfectly evident that the various polarised groups in society are very well aware of each other, and of each other’s ideological positions – which would be impossible if they were each locked away in their own bubbles. In fact, they monitor each other very closely: research in the US has shown that far-right fringe groups are also highly active followers of ‘liberal’ news sites like the New York Times, for example. But they no longer follow the other side in order to engage in any meaningful political dialogue, aimed at finding a consensus that both sides can live with: rather, they monitor their opponents in order to find new ways to twist their words, create believable ‘fake news’ propaganda, and attack them with such falsehoods. And yes, they use digital and social media to do so, but again this is not an inherently technological problem: if they didn’t have social media, they’d use the broadcast or print media instead, just as the fascists did in the 1920s and 1930s and as their modern-day counterparts still do today.

So, for me the key question is how we have come to this point: put simply, why do hyperpartisans do what they do? How do they become so polarised – so sure of their own worldview that they will dismiss any opposing views immediately, and will see any attempts to argue with them or to correct their views merely as a confirmation that ‘the establishment’ is out to get them? What are the (social and societal, rather than simply technological) processes by which people get drawn to these extreme political fringes, and how might they be pulled back from there? This question also has strong psychological elements, of course: how do hyperpartisans form their worldview? How do they incorporate new evidence into it? How do they interpret, and in doing so defuse, any evidence that goes against their own perspectives? We see this across so many fields today: from political argument itself to the communities of people who believe vaccinations are some kind of global mind control experiment, or to those who still deny the overwhelming scientific evidence for anthropogenic climate change. How do these people maintain their views even – and this again is evidence for the fact that echo chambers and filter bubbles are mere myths – they are bombarded on a daily basis with evidence of the fact that vaccinations save lives and that the global climate is changing with catastrophic consequences?

And since you include the word ‘today’ in your question, the other critical area of investigation in all this is whether any of this is new, and whether it is different today from the way it was ten, twenty, fifty, or one hundred years ago. On the one hand, it seems self-evident that we do see much more evidence of polarisation today than we have in recent decades: Brexit, Trump, Bolsonaro, and many others have clearly sensitised us to these deep divisions in many societies around the world. But most capitalist societies have always had deep divisions between the rich and the poor; the UK has always had staunch pro- and anti-Europeans; the US has always been racist. I think we need more research, and better ways of assessing, whether any of this has actually gotten worse in recent years, or whether it has simply become more visible.

For example, Trump and others have arguably made it socially acceptable in the US to be politically incorrect: to be deliberately misogynist; to be openly racist; to challenge the very constitutional foundations that the US political system was built on. But perhaps the people who now publicly support all this had always already been there, and had simply lacked the courage to voice their views in public – perhaps what has happened here is that Trump and others have smashed the spiral of silence that subdued such voices by credibly promising social and societal sanctions, and have instead created a spiral of reinforcement that actively rewards the expression of extremist views and leads hyperpartisans to try and outdo each other with more and more extreme statements. Perhaps the spiral of silence now works the other way, and the people who oppose such extremism now remain silent because they fear communicative and even physical violence.

Importantly, these are also key questions for media and communication research, but this research cannot take the simplistic perspective that ‘digital and social media are to blame’ for all of this. Rather, the question is to what extent the conditions and practices in our overall, hybrid media system – encompassing print and broadcast as well as digital and social media – have enabled such changes. Yes, digital and social platforms have enabled voices on the political fringes to publish their views, without editorial oversight or censorship from anyone else. But such voices find their audience often only once they have been amplified by more established outlets: for instance, once they have been covered – even if only negatively – by mainstream media journalists, or shared on via social media by more influential accounts (including even the US president himself). It is true that in the current media landscape, the flows of information are different from what they were in the past – not simply because of the technological features of the media, but because of the way that all of us (from politicians and journalists through to ordinary users) have chosen to incorporate these features into our daily lives. The question then is whether and how this affects the dynamics of polarisation, and what levers are available to us if we want to change those dynamics.

3. How can we continue critical research in social media after the APIcalypse?

With great tenacity and ingenuity even in the face of significant adversity – because we have a societal obligation to do so. I’ve said throughout my answers here that we cannot simplistically blame social media for the problems our societies are now facing: the social media technologies have not caused any of this. But the ways in which we, all of us, use social media – alongside other, older media forms – clearly play a role in how information travels and how polarisation takes place, and so it remains critically important to investigate the social media practices of ordinary citizens, of hyperpartisan activists, of fringe and mainstream politicians, of emerging and established journalists, of social bots and disinformation campaigns. And of course even beyond politics and polarisation, there are also many other important reasons to study social media.

The problem now is that over the past few years, many of the leading social media platforms have made it considerably more difficult for researchers even to access public and aggregate data about social media activities – a move I have described, in deliberately hyperbolic language, as the ‘APIcalypse’. Ostensibly, such changes were introduced to protect user data from unauthorised exploitation, but a convenient consequence of these access restrictions has been that independent, critical, public-interest research into social media practices has become a great deal more difficult even while the commercial partnerships between platforms and major corporations have remained largely unaffected. This limits our ability to provide an impartial assessment of social media practices and to hold the providers themselves to account for the effects of any changes they might make to their platforms, and increasingly forces scholars who seek to work with platform data into direct partnership arrangements that operate under conditions favouring the platform providers.

This requires several parallel responses from the scholarly community. Of course we must explore the new partnership models offered by the platforms, but we should treat these with a considerable degree of scepticism and cannot solely rely on such limited data philanthropy; in particular, the platforms are especially unlikely to provide data access in contexts where scholarly research might be highly critical of their actions. We must therefore also investigate other avenues for data gathering: this includes data donations from users of these platforms (modelled for instance on ProPublica’s browser plugin that captures the political ads encountered by Facebook users) or data scraping from the Websites of the platforms as an alternative to API-based data access, for example.

Platforms may seek to shut down such alternative modes of data gathering (as Facebook sought to do with the ProPublica browser plugin), or change their Terms of Service to explicitly forbid such practices – and this should lead scholars to consider whether the benefits of their research outweigh the platform’s interests. Terms of Service are often written to the maximum benefit of the platform, and may not be legally sound under applicable national legislation; the same legislation may also provide ‘fair use’ or ‘academic freedom’ exceptions that justify the deliberate breach of Terms of Service restrictions in specific contexts. As scholars, we must remember that we have a responsibility to the users of the platform, and to society as such, as well as to the platform providers. We must balance these responsibilities, by taking care that the user data we gather remain appropriately protected as we pursue questions of societal importance, and we should minimise the impact of our research on the legitimate commercial interests of the platform unless there is a pressing need to reveal malpractice in order to safeguard society. To do so can be a very difficult balancing act, of course.

Finally, we must also maintain our pressure on the platforms to provide scholarly researchers with better interfaces for data access, well beyond limited data philanthropy schemes that exclude key areas of investigation. Indeed, we must enlist others – funding bodies, policymakers, civil society institutions, and the general public itself – in bringing that pressure to bear: it is only in the face of such collective action, coordinated around the world, that these large and powerful corporations are likely to adjust their data access policies for scholarly research. And it will be important to confirm that they act on any promises of change they might make: too often have the end results they delivered not lived up to the grand rhetoric with which they were announced.

In spite of all of this, however, I want to end on a note of optimism: there still remains a crucial role for research that investigates social media practices, in themselves and especially also in the context of the wider, hybrid media system of older and newer media, and we must not and will not give up on this work. In the face of widespread hyperpartisanship and polarisation, this research is now more important than ever – and the adversities we are now confronted with are also a significant source of innovation in research methods and frameworks.

]]>
https://socialmedia.qut.edu.au/2019/08/26/some-questions-about-filter-bubbles-polarisation-and-the-apicalypse/feed/ 0
Filter Bubbles and Echo Chambers: Debunking the Myths https://socialmedia.qut.edu.au/2019/07/31/filter-bubbles-and-echo-chambers-debunking-the-myths/ https://socialmedia.qut.edu.au/2019/07/31/filter-bubbles-and-echo-chambers-debunking-the-myths/#respond Tue, 30 Jul 2019 23:03:36 +0000 https://socialmedia.qut.edu.au/?p=1117 (Crossposted from the Polity blog.)

Filter bubbles and echo chambers have become very widely accepted concepts – so much so that even Barack Obama referenced the filter bubble idea in is farewell speech as President. They’re now frequently used to claim that our current media environments – and in particular social media platforms such as Facebook or Twitter – have affected public debate and led to the rise of hyperpartisan propagandists on the extreme fringes of politics, by enabling people to filter out anything that doesn’t agree with their ideological position.

But these metaphors are built on very flimsy foundations, and it’s high time that we examined the actual evidence for their existence with a critical eye. That’s what my book Are Filter Bubbles Real? sets out to do. There are several recent studies that claim to have identified filter bubbles and echo chambers in search results and social media discussions, yet there are just as many that find no evidence or report contradictory results, so what’s really going on here? Is the impact of these phenomena on public opinion really as significant as common sense seems to suggest?

As it turns out, neither concept is particularly well-defined, and even the authors who first introduced these metaphors to media and communication studies rarely ventured far beyond anecdote and supposition. In the book, I introduce more rigorous definitions, and re-evaluate some of the key research findings of recent studies against these new criteria – and as it turns out, most claims about echo chambers and filter bubbles and their negative impacts on society are significantly overblown. These concepts are very suggestive metaphors, but ultimately they’re myths.

This shouldn’t actually surprise us. Imagine how difficult it would be to completely encapsulate yourself in an echo chamber or filter bubble, in order to receive only information that fits your existing worldview – not just on a single Facebook group or Twitter hashtag, not just on a single social media platform, but in every aspect of your life. To do so is not impossible, strictly speaking – cult members do it. But it requires a level of effort that few ordinary people are likely to commit to.

And in fact, it turns out that those whom we most expect to be caught in filter bubbles – hyperpartisans on the political fringes – are also most actively engaged with the mainstream media, even if they read them from a critical, oppositional perspective. The filter bubble and echo chamber myths have kept us from seeing this more clearly; they’ve sought to blame technology for problems that are, unfortunately, all too human – the unwillingness of polarised political groups in society to engage with one another in order to develop mutual understanding and consensus.

It’s high time we cut through those myths and shifted our focus to the cognitive processes and ideological mindsets that produce such polarisation – and I hope that the critical re-appraisal presented in Are Filter Bubbles Real? can contribute to that shift.

Axel Bruns is an ARC Future Fellow and Professor in the Digital Media Research Centre at Queensland University of Technology in Brisbane, Australia. He is the author and editor of several books, including Gatewatching and News Curation: Journalism, Social Media, and the Public Sphere and Twitter and Society. His latest book, Are Filter Bubbles Real?, is now available from Polity.

]]>
https://socialmedia.qut.edu.au/2019/07/31/filter-bubbles-and-echo-chambers-debunking-the-myths/feed/ 0
One Day in the Life of a National Twittersphere https://socialmedia.qut.edu.au/2019/07/26/one-day-in-the-life-of-a-national-twittersphere/ https://socialmedia.qut.edu.au/2019/07/26/one-day-in-the-life-of-a-national-twittersphere/#respond Fri, 26 Jul 2019 01:28:33 +0000 https://socialmedia.qut.edu.au/?p=1120 Taking a break from all the politics, Brenda Moon and I have examined everything that goes on in the Australian Twittersphere on a given day. We found that older, more sociable uses of Twitter persist in spite of everything. Our article is out now in The Conversation and Nordicom Review. The research was made possible by the TrISMA LIEF project, funded by the Australian Research Council and led by the QUT Digital Media Research Centre.

The Nordicom Review article was published under an open access licence – here’s the full abstract:

Previous research into social media platforms has often focused on the exceptional: key moments in politics, sports or crisis communication. For Twitter, it has usually centred on hashtags or keywords. Routine and everyday social media practices remain underexamined as a result; the literature has overrepresented the loudest voices: those users who contribute actively to popular hashtags. This article addresses this imbalance by exploring in depth the day-to-day patterns of activity within the Australian Twittersphere for a 24-hour period in March 2017. We focus especially on the previously less visible everyday social media practices that this shift in perspective reveals. This provides critical new insights into where, and how, to look for evidence of onlife traces in a systematic way.

]]>
https://socialmedia.qut.edu.au/2019/07/26/one-day-in-the-life-of-a-national-twittersphere/feed/ 0
Presenting Gatewatching and News Curation at Media@Sydney https://socialmedia.qut.edu.au/2018/09/24/presenting-gatewatching-and-news-curation-at-mediasydney/ https://socialmedia.qut.edu.au/2018/09/24/presenting-gatewatching-and-news-curation-at-mediasydney/#respond Mon, 24 Sep 2018 06:10:20 +0000 http://socialmedia.qut.edu.au/?p=1108 A month ago I was able to present the themes of my latest book Gatewatching and News Curation at the University of Sydney, as part of its Media@Sydney series of talks – my sincere thanks to Francesco Bailo, Gerard Goggin, and everyone else who made this possible. The M@S team also posted video and audio recordings of the talk, which I’m sharing below; in case the presentation is difficult to make out in the video, I’ve also included the slides themselves.

Speaking on the day of Australia’s latest partyroom spill for the Prime Ministership, this was a timely opportunity to reflect on the intersections between journalism, social media, and the public sphere, and I thoroughly enjoyed the discussions after the presentation – many thanks to everyone who came along.

More information about the new book is here: Gatewatching and News Curation: Journalism, Social Media, and the Public Sphere.

]]>
https://socialmedia.qut.edu.au/2018/09/24/presenting-gatewatching-and-news-curation-at-mediasydney/feed/ 0
Live Trends in the Australian Twittersphere https://socialmedia.qut.edu.au/2018/04/10/live-trends-in-the-australian-twittersphere/ https://socialmedia.qut.edu.au/2018/04/10/live-trends-in-the-australian-twittersphere/#respond Tue, 10 Apr 2018 02:59:25 +0000 http://socialmedia.qut.edu.au/?p=1102 As a first piece of work that builds on QUT’s new Digital Observatory – a collaboration between the QUT Institute for Future Environments and the QUT Digital Media Research Centre – I’m pleased to share a new live dashboard showing overall trends in the Australian Twittersphere.

This builds on our prior work to identify Australian Twitter accounts and map the network structure of the Australian Twittersphere (covered at The Conversation and published in Social Media + Society), and tracks the public posting activities of some 500,000 Australian Twitter accounts on a continuous, real-time basis. For this general overview, we’re pulling out the major hashtags and the most mentioned accounts (counting both @mentions and retweets) – but of course the underlying dataset captures far more than this.

If you’re interested in further research that builds on this dataset, please get in touch!

(Click ‘full screen’ to enlarge.)

]]>
https://socialmedia.qut.edu.au/2018/04/10/live-trends-in-the-australian-twittersphere/feed/ 0
A Round-Up of New Publications from the QUT Digital Media Research Centre https://socialmedia.qut.edu.au/2018/03/20/a-round-up-of-new-publications-from-the-qut-digital-media-research-centre/ https://socialmedia.qut.edu.au/2018/03/20/a-round-up-of-new-publications-from-the-qut-digital-media-research-centre/#respond Mon, 19 Mar 2018 23:20:36 +0000 http://socialmedia.qut.edu.au/?p=1098 A substantial number of new social media research publications from the Digital Media Research Centre have recently shown up on QUT’s ePrints repository. Here’s an overview:

Tanya Notley, Michael Dezuanni, Hua Flora Zhong, and Saffron Howden. (2017) News and Australia’s Children: How Young People Access, Perceive and Are Affected by the News. Sydney: Western Sydney University, Queensland University of Technology, and Crinkling News.

This report finds that young Australians consume a lot of news regularly and they get this news from many different sources. Engaging with news stories makes young people feel happy, motivated and knowledgeable. However, many young Australians do not trust news media organisations and perceive they are biased. Most believe news media organisations don’t understand young people’s lives and more than one third say the news does not cover the issues that matter to them. While social media is popular for getting news, only one third of young people are confident about spotting fake news online while more than half never or rarely try to work if news stories they encounter online are true or not.

 

Molly Dragiewicz, Jean Burgess, Ariadna Matamoros-Fernandez, Michael Salter, Nic Suzor, Delanie Woodlock, and Bridget Harris. (2018) Technology Facilitated Coercive Control: Domestic Violence and the Competing Roles of Digital Media Platforms. Feminist Media Studies, in Press.

This article describes domestic violence as a key context of online misogyny, foregrounding the role of digital media in mediating, coordinating, and regulating it; and proposing an agenda for future research. We propose the term “technology facilitated coercive control” (TFCC) to encompass the technological and relational aspects of patterns of abuse against intimate partners.

 

Bernhard Rieder, Ariadna Matamoros-Fernández, and Òscar Coromina. (2018) From Ranking Algorithms to ‘Ranking Cultures’: Investigating the Modulation of Visibility in YouTube Search Results. Convergence: The International Journal of Research into New Media Technologies, 24(1), pp. 50-68.

Algorithms, as constitutive elements of online platforms, are increasingly shaping everyday sociability. Developing suitable empirical approaches to render them accountable and to study their social power has become a prominent scholarly concern. This article proposes an approach to examine what an algorithm does, not only to move closer to understanding how it works, but also to investigate broader forms of agency involved. To do this, we examine YouTube’s search results ranking over time in the context of seven sociocultural issues.

 

Nic Suzor, Sarah Myers West, Nathalie Maréchal, and Sarah Roberts. (2017) Making Methodological Progress in Studying Content Regulation. All Things in Moderation, UCLA, 6-7 Dec. 2017.

Scholars face serious difficulties in gaining access to examine the practices of content moderation within commercial platforms. Much remains shrouded in secrecy. In this panel, we consider the opportunities for methodological innovation and cross-disciplinary collaboration to help progress future research.

 

Nic Suzor, Sarah Myers West, Tarleton Gillespie, and Jillian York. (2017) Guiding Principles for the Future of Content Moderation. All Things in Moderation, UCLA, 6-7 Dec. 2017.

With increasing attention to the labor, criteria, and implications of content moderation, come opportunities for real change in the ways that platforms are governed. In light of this pressure and the opportunities it implies, this roundtable considers options for the future of content moderation. The question is not just how the moderation apparatus should change, but what principles should guide these changes.

 

Jiajie Lu. (2017) The Global Expansion of China-Based Social Media Platforms and Its Dynamics in the Australian Context. In Mike Kent, Kate Ellis, and Jian Xu (eds.), Chinese Social Media: Social, Cultural, and Political Implications. London: Routledge, pp. 191-205.

In recent years, the China-based social media platforms have become a widely adopted communication measure of the Chinese diaspora in Australia. This chapter explores the adoption of major China-based social media platforms such as QQ and WeChat amongst the Chinese diaspora in Australia and its dynamics.

 

Elija Cassidy and Wilfred Yang. (2018) Gay Men’s Digital Cultures beyond Gaydar and Grindr: LINE Use in the Gay Chinese Diaspora of Australia. Information, Communication & Society 21(6): 851-865.

Recent research on gay men’s digital cultures has focused predominantly on Western, English-language-based sites and populations. This article presents research in progress on the social chat application LINE and its use amongst the Chinese diaspora of gay men in Australia.

 

Axel Bruns and Gunn Enli. (2018) The Norwegian Twittersphere: Structure and Dynamics. Nordicom Review 30 Jan. 2018, pp. 1-20.

This article takes a new approach to the comprehensive study of an entire national Twittersphere. It provides new insights into the historical development of the Norwegian Twittersphere, its current network structure and the presence of diverse interests and issues amongst the nearly one million accounts within this community.

 

Rachel Hews. (2017) High-Profile Criminal Trials, Social Media Conversations and Media Regulation in Australia. Oxford Internet Institute Summer Doctoral Program 2017, Oxford, 3-14 July 2017.

Rachel Hews. (2017) Social Media and Juries: Using Network Mapping to Understand How Prejudicial Conversations about Criminal Trials Flow in Social Networks. Privacy, Politics and Law: In Conversation with Professor Paul De Hert, University of Melbourne, 2 Oct. 2017.

The rapid growth of public conversations on social media platforms is placing significant pressure on the legal principle of a right to a fair trial by an impartial jury. In order to better understand the potential for these conversations to influence jurors and affect fairness in criminal trials, it is important to understand how potentially prejudicial information flows in social networks. We use social network analysis and mapping to better understand the content and shape of the Twitter discourse around the high-profile murder trials of Gerard Baden-Clay and Gable Tostee.

 

Jean Burgess and Axel Bruns. (2018) Approaches and Methods for the Study of Social Media in Political Communication. Aurora: Revista de Arte, Mídia e Política, 10(30), pp. 146-159.

Emerging from a collaboration with researchers at PUC São Paulo, this is one contribution to a special issue of Aurora (in Portuguese and English) on the use of social media analytics in researching Brazilian politics.

]]>
https://socialmedia.qut.edu.au/2018/03/20/a-round-up-of-new-publications-from-the-qut-digital-media-research-centre/feed/ 0
Just Published: Gatewatching and News Curation https://socialmedia.qut.edu.au/2018/03/19/just-published-gatewatching-and-news-curation/ https://socialmedia.qut.edu.au/2018/03/19/just-published-gatewatching-and-news-curation/#respond Mon, 19 Mar 2018 06:05:18 +0000 http://socialmedia.qut.edu.au/?p=1093 I am delighted to announce the publication of my new book Gatewatching and News Curation: Journalism, Social Media, and the Public Sphere, in Peter Lang’s Digital Formations Series.

This major new volume is designed as a sequel – rather than simply an updated edition – of my 2005 book Gatewatching: Collaborative Online News Production. Picking up where the previous book left off, Gatewatching and News Curation documents how professional and citizen journalism, and news audiences’ everyday engagement with journalism and journalists, has developed over the past decade and more. It shows that the practice of gatewatching is now more central to all of this than ever before (that it has become demotic) – but also that it has continued to transform and adapt to new communicative platforms, most centrally including social media like Twitter and Facebook. As a result, although the fabled ‘random acts of journalism’ might not have eventuated, most social media users now perform habitual acts of news curation instead.

The book covers these changes to news users’ engagement with journalism, both in the context of breaking news and in everyday newssharing practices, and how this has changed the news itself; it then reviews how both journalists and news organisations have attempted to respond to this transformation, variously by proactively embracing change or burying their heads in the sand, and highlights the format of news liveblogs as a key example of the new realities of news in a hybrid media environment. It concludes by reflecting on the impact that our changing, complex social news media system must have on our understanding of the public sphere.

I’m delighted with the advance praise the book has already received, some of which is here, along with a PDF of the book’s introductory chapter. The book itself is available from Peter Lang, Amazon, and other booksellers – and the eBook version comes under a Creative Commons (BY-NC-SA) licence! The introductory chapter is available on my Website as a reading sample.

At a time of such intense focus on the intersections and conflicts between journalism and social media, I hope this book makes a valuable contribution to the debate. My sincere thanks to everybody who has helped me refine the thoughts presented here.

]]>
https://socialmedia.qut.edu.au/2018/03/19/just-published-gatewatching-and-news-curation/feed/ 0